Depa is working hard to fight cybercrime and fraud to keep you as safe as possible. We use transaction monitoring and screening tools to identify and prevent fraud and money laundering.

Below are answers to common questions about fraud and how you can prevent it.

What is a scam?

A scam occurs when you are tricked into sending money or digital assets (such as cryptocurrencies) to a scammer who then steals them.

Scammers might impersonate people and organizations you trust using documents, emails, phone calls, and texts that seem genuine. They may ask you to download apps or sign up for specialized investment websites.
Many victims are contacted through investment, trading, or chat groups on WhatsApp, Telegram, or Signal promising overly high returns or exclusive opportunities.

I’ve been scammed and the transaction details mention Depa. What should I do?

If you believe you have been affected by fraud or a scam:
1. Notify your bank immediately: Contact your bank or financial institution. They may be able to recall the payment.
2. Report to law enforcement: File a report with your local law enforcement agency.
3. Notify Depa directly: Contact us at operations@depa.finance.

I’ve been contacted by someone claiming to represent Depa. Is this communication legitimate?

Legitimate communications from Depa will only come from our official email address: operations@depa.finance.

Depa will NEVER ask you to:

- Disclose your password or one-time passcodes (OTP).
- Disclose full authentication credentials.
- Provide confidential information over social media platforms.
- Move funds to a “safe account”.
- Transfer funds or assets for “verification purposes”.

How do I spot a scam?

Scammers employ a range of tactics:
- Creating urgency: Pressuring you to act quickly, claiming an offer is limited or payment is needed immediately.
- Promising high returns: Offering unusually high or guaranteed profits, often linked to crypto, AI, or "algorithmic trading".
- Impersonating trusted people: Pretending to be banks, regulators, colleagues, friends, or company employees.
- Building trust over time: Using social media, messaging apps, or group chats to build relationships before asking for money.
- Emotional manipulation: Exploiting personal relationships or fabricating emergencies to encourage payments.
- Exclusivity: Claiming opportunities are “invite-only” or available to a select few.
- Looking professional: Using polished websites, contracts, or documents to appear legitimate.
- Payment redirection: Asking you to send funds to new or different accounts at short notice.
- Complex language: Overloading you with technical jargon to sound credible and discourage questions.
- Requesting more money over time: Encouraging larger payments by showing fake initial returns.

How can you protect yourself from scams?

- Be cautious: Be wary of offers promising guaranteed profits or “get rich quick” opportunities.
- Don’t rush: Stop and verify requests independently before proceeding.
- Check identities: Research companies/individuals and verify email addresses and domains for subtle misspellings.
- Check licensing: Confirm whether a firm is authorized by checking official financial services registers.
- Protect personal info: Do not share personal details or identity documents with contacts known only online.
- Keep control: Never let someone else manage payment accounts or crypto wallets for you.
- Avoid remote access: Do not install remote access software for strangers.
- Beware of recovery scams: If scammed, beware of callers offering to recover lost assets for an upfront fee.
- Verify payment details: Double-check recipient details before sending funds.

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